Arabic-first voice AI · for every Arab market

The drive-thru that listens, understands, and sells.

Customers speak naturally — in Arabic, English, or both. SnapOrder understands intent, builds the order in real time, validates every item and modifier, and sends it straight to your POS and kitchen.

A product by FekraHub →
Live order City Center Branch
Order summary0.00
40%
Faster order time
25%
Revenue growth
94%
AI order accuracy
100%
Suggestive selling
+90%
Orders handled by AI
From speech to kitchen

One natural conversation. A perfect order.

Every order moves through the same disciplined pipeline — fast enough to feel instant, structured enough to be reliable.

01

Speak

The customer orders naturally in Arabic, English, or a mix.

02

Understand

Intent, items, and modifiers are recognised in real time.

03

Build cart

The order assembles itself, item by item, as they talk.

04

Validate

Items, modifiers, and prices are checked against the live menu.

05

Confirm

The order is read back and confirmed before it's placed.

06

POS & kitchen

It lands in your POS and on the kitchen display — instantly.

The platform

More than a voice. A full ordering system.

SnapOrder is built for growing businesses — every branch and every menu, managed from one console.

Speaks the dialect

Gulf, Levantine, Egyptian and more — plus full English and natural Arabic–English code-switching, understood the way people really talk.

Real-time cart

Items, modifiers, and combos resolve live as the customer speaks — with per-item confidence the system can act on.

Smart upselling

Contextual recommendations on every order — adapting to intent and urgency, so it sells without slowing the lane.

Human in the loop

Agents monitor live sessions and step in the moment anything needs a human — reliability is never optional.

Deep analytics

Operational performance, AI accuracy, revenue impact, customer behaviour, and menu insight — across every branch.

POS & kitchen sync

Confirmed orders flow straight into your POS and kitchen display, with full visibility across every branch.

Why SnapOrder

Arabic-first, by design — not by translation.

Most voice systems were built for English and adapted later. SnapOrder was built from day one for how the Arab world actually orders — the dialects, the menus, and the way people slip between Arabic and English mid-sentence.

  • Native Arabic across Gulf, Levantine, and Egyptian dialects
  • Adapts to any market, menu, and brand voice
  • Cloud-based SaaS — nothing to install, scales on demand
  • Multi-branch management from a single console
🗣️
Greets in ArabicPer-daypart, per-branch voice persona
أهلين، تفضّل
🔁
Handles code-switching“Large لاتيه please, بدون سكر”
☁️
Cloud-based SaaSAlways-on, nothing to install
Lane-speedNear-instant turn-taking
Questions, answered

The things vendors ask first.

Will customers really talk to it?
Voice ordering is already live at scale in drive-thrus around the world — guests adapt in seconds. SnapOrder makes it feel natural here by being Arabic-first: people simply order the way they always have, and the AI keeps up.
Which languages and dialects does it understand?
Modern Standard Arabic plus regional dialects across the Gulf, the Levant and Egypt, full English, and natural code-switching when a customer mixes both in the same sentence.
What happens when the AI isn't sure?
A human agent monitors live sessions and takes over the moment anything looks off — there's no “half-handled” state. Either the AI is fully in control, or a person is. No dropped orders, no awkward loops.
Does it work with our POS and kitchen?
Confirmed orders flow into your POS and kitchen display through standard integrations, and your menu stays the single source of truth — so pricing and modifiers always match what you already manage.
How is our data handled?
SnapOrder is a cloud-based SaaS with encryption in transit and at rest, role-based access, and data kept separate per branch. You stay in control of who sees what, from the same console you run the business in.
A FekraHub company

SnapOrder is built by FekraHub.

FekraHub builds practical AI products for the Arab world — and SnapOrder is how that work shows up at the drive-thru. Learn more about the company and what else we're building.